Why CounterPath?

Multimedia & communication applications are more than just a means to connect people. They are opportunities to derive real business value for your organization. At CounterPath, we take pride in developing software applications that provide tangible business value, can be customized to meet your needs, and provide you with an unparalleled communications experience.

With our economies-of-scale, development expertise and implementation experience with SIP applications in the Voice over IP market, we can provide you with cost-effective applications that work with your existing technology investments and mitigate your deployment risk.

Our approach is designed to help enterprise customers understand and manage the complex and often fluid challenges they face in today’s VoIP market. CounterPath’s applications are predicated on what we deem are the underlying strategic principals of our customers:

• Provide open standard solutions that helps bridge the chasm between traditional communication infrastructures and an ecosystem of voice, data and wireless technologies
• Implement innovative solutions to drive increased productivity
• Improve mechanisms to streamline processes and optimize customer service levels
• Leverage new technology to increase revenue growth

Our customers benefit from:

• Being able to implement a technology solution that scales to meet operational demands, exceeds solution performance metrics, and is secure enough to be able to deliver the solutions and services they need to them a competitive advantage.
• The ability to implement a business model that deploys innovative, feature-rich solutions and drives long-term revenue growth
• CounterPath's development and implementation experience with SIP applications in the Voice over IP market tied with the commitment to support our customers throughout the NPI (New Product Introduction) process

Our Commitment

Our strength comes from our inherent understanding of the Voice over IP domain and the continuingly evolving communication environment that impacts your business operations daily. This understanding allows us to easily identify shifting market demands, rapidly develop new applications, and help you take advantage of new market opportunities to keep you at the forefront of your competition.

Our team has a wide range of experience and expertise that crosses telecommunications, IT, VoIP, and software R&D, giving us a broad perspective on the key issues enterprises face daily. Our commitment is to help identify your key business objectives, collaborate on building an overall product strategy, and helping you implement a manageable, cost effective solution.